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Signed-in customers can ask a question and NexGen AI answers from published Help Centre articles only. Answers cite the articles they use and are an AI summary — not an approved policy. Your own Knowledge Studio articles are not searched here.
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Recently updated
The latest published changes, newest first.
Ask NexGen AI a question and check its sources
Use saved conversations, switch on web research for current information, and follow the source links.
Build a workflow automation with approvals
Chain steps, add conditions and pause for approval before anything sensitive happens.
Clean a spreadsheet with Data Tools
Import a CSV or Excel workbook, map the columns, remove duplicates and export a clean file with a validation report.
Collect data on a schedule with Automation Centre
Turn web pages and files into a dataset, compare runs to see what changed, and repeat the run on a schedule.
Browse by topic
Seven sections, with the number of published guides in each.
Getting Started
Create an account, choose a plan and find your way around the portal.
1 articleAI Products and Tools
How the AI writer, listing, document, data, automation and voice tools work.
8 articlesAccount, Plans and Billing
Plans, credits, invoices, renewals, cancellation and account settings.
2 articlesTroubleshooting
Fix a failed upload, a stuck request or a page that will not load.
1 articleSecurity and Privacy
Passwords, access, consent, data requests and how your content is handled.
2 articlesSupport and Managed Services
Raise a ticket, contact the team or ask about managed services.
1 articleTutorials and Walkthroughs
Step-by-step product walkthroughs and videos, as they are published.
No articles yetGetting Started
1 articleCreate an account, choose a plan and find your way around the portal.
AI Products and Tools
8 articlesHow the AI writer, listing, document, data, automation and voice tools work.
Ask NexGen AI a question and check its sources
Use saved conversations, switch on web research for current information, and follow the source links.
Build a workflow automation with approvals
Chain steps, add conditions and pause for approval before anything sensitive happens.
Clean a spreadsheet with Data Tools
Import a CSV or Excel workbook, map the columns, remove duplicates and export a clean file with a validation report.
Collect data on a schedule with Automation Centre
Turn web pages and files into a dataset, compare runs to see what changed, and repeat the run on a schedule.
Product descriptions that do not invent facts
Enter the real product details; anything missing is flagged instead of guessed. Includes bulk runs.
Store documents and read scanned files
Keep documents in your private workspace, extract text from PDFs, and use AI OCR for scans and images.
Transcribe a recording and turn it into minutes
Choose a transcription mode, pick verbatim or clean read, then generate minutes, actions or a summary.
Write your first AI draft in the AI Writer
Generate, improve, rewrite or proofread a piece of writing — then save and reuse it from your Library.
Account, Plans and Billing
2 articlesPlans, credits, invoices, renewals, cancellation and account settings.
How AI credits work (and when you are not charged)
What a credit is, where to see the cost before an action runs, and what happens when an action fails.
Manage your plan, billing interval and cancellation
Where your plan lives, how cancelling works, and where to find invoices and agreements.
Troubleshooting
1 articleFix a failed upload, a stuck request or a page that will not load.
Security and Privacy
2 articlesPasswords, access, consent, data requests and how your content is handled.
Support and Managed Services
1 articleRaise a ticket, contact the team or ask about managed services.
Tutorials and Walkthroughs
0 articlesStep-by-step product walkthroughs and videos, as they are published.
Product tutorials are in preparation.
No video walkthroughs are published yet. When they are added, they will appear in this section with captions and a transcript. In the meantime, the written guides and the support routes below are available.
The Help Centre AI answers from published Help articles only and cites what it uses.
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